Technical Writing
Do You Need to Know Specific Programmes?
You should know Microsoft Word, if you don't already, and you'll be better off if you're familiar with FrameMaker or RoboHelp, two programs often used for writing technical documentation. Knowledge of Web production tools also is an asset.
Can You Move into Other IT Jobs?
Technical communicators often move into jobs as programmers, systems analysts, information architects and project leaders. Others shift into sales or management roles. "It's a great way to get into an organisation, and then move into a different job," says Carliner.
Whatever your goal, the more technical know-how you acquire, the better. Throughout the information technology world, people who have superior communication skills and can hold their own with diehard techies command a premium.
How Do You Get Experience?
Budding technical communicators should seek out internships, volunteer work and other opportunities to gain experience and build a portfolio of work in the field. You will have a tough time finding a company willing to consider you without writing samples. Consider volunteering your services as part of an open-source project to demonstrate your ability to work on a team and translate technical matters into plain English.
Technical Writing Resources
The Society for Technical Communication Web site offers a wealth of resources, as does TECHWR-L, an Internet forum for people in technical communications.
Talk about this article and get expert advice on the Technology message board.
